Can You Choose Your Own Body Shop in California?

The short answer

In California, drivers may seek an independent repair estimate from a registered auto body repair shop, even when using insurance. You are not required to accept only the insurance company’s initial estimate or to use a shop from their preferred list.

What this means for drivers

You have the right to get a second opinion. You can take your vehicle to a shop you trust, ask for a detailed estimate, and have that shop communicate directly with your insurance provider. Many shops, including Gemini Auto Body & Paint, are experienced in working with all major insurance carriers.

Why getting an independent estimate can help

An independent repair estimate gives you a second set of eyes on the damage. The shop can check for hidden structural issues that may have been missed in a quick field review, ensure OEM parts are specified where appropriate, and provide a detailed breakdown of labor, parts, and paint costs.

Questions to ask before choosing a shop

When you are evaluating a body shop, consider asking:

• Do you work with my insurance company?
• Can you provide a written estimate before work begins?
• Do you offer direct insurance billing?
• What warranties or guarantees do you offer on repairs?
• How do you handle supplements if additional damage is found?

What to prepare

Bring your insurance claim number, a copy of the insurance estimate (if you received one), your vehicle registration, and any damage photos you have. The VIN is also helpful — it allows the shop to look up exact parts and paint codes specific to your vehicle.