Accident Help
5 min readThe moments after a car accident can be stressful. This guide outlines the key steps to help you stay organized and protect your interests — from the scene to the repair shop.
Before anything else, check yourself and your passengers for injuries. If anyone is hurt, call 911 immediately. If the vehicles are blocking traffic and can be moved safely, move them to the shoulder. Turn on hazard lights. For medical or legal questions, always speak with a qualified professional.
In California, drivers involved in an accident are generally required to exchange information. Share your name, contact information, driver’s license number, license plate number, and insurance information with the other driver. If the other driver is uncooperative, wait for law enforcement.
If it is safe to do so, take clear photos of:
Most insurance policies require you to report an accident promptly. When you call, have your policy number handy. The insurance company will assign a claim number — save this number. You will need it when visiting a repair shop.
Your claim number is the key to everything that follows. Write it down or save it in your phone. The repair shop will ask for it when you request an estimate.
Once you have your claim number, you can request a repair estimate. At Gemini Auto Body & Paint, you can submit your vehicle details, VIN, and damage photos online (or visit in person). Our team will review the information and respond with a detailed estimate.
Quick Reference
Check for injuries — call 911 if needed
Safety is the first priority. Seek medical attention for any injuries before handling vehicle logistics.
Exchange driver and insurance information
Get the other driver’s name, contact info, license number, plate number, and insurance details.
Take scene and damage photos
Wide shots, close-ups, license plates, and road conditions — as many as you can safely capture.
Contact your insurance company
Report the accident as soon as possible. Ask for and write down your claim number.
Request a repair estimate
Submit your vehicle details, VIN, and photos online or bring the vehicle to a trusted repair shop.
This guide is for general information only. It is not legal, insurance, or financial advice. For claim-specific questions, contact your insurance company or a qualified professional.
Submit your vehicle details and damage photos for a free repair estimate. Our team will review and respond promptly.